This resource page brings together useful, evidence-based and current best practice resources to support effective volunteer management.
Volunteer Recruitment
Volunteer Management
Volunteer Management Activity Reports
- Engaging newly arrived migrants in volunteering April 2022
- Engaging newly arrived migrants in volunteering August 2022
- Community consultation summary
- Stakeholder consultation summary – newly arrived migrants
- Stakeholder consultation summary – people with disability
- Engaging people with disability in volunteering June 2023
- Our VMA Journey 2023/24
Volunteer Manager Masterclass
- Session 1: Refreshed National Standards for Volunteer Involvement
- Session 2: Volunteer management platforms
- Session 3: The Child and Youth Safe Organisations Framework: slides
- Session 3: Overview forum on-demand version (password: FORUM)
- Session 3: Standards forum on-demand version (password STANDARDSFORUM)
Inclusive Volunteering
- Barriers to Volunteering (Newly Arrived Migrants)
- Barriers to Volunteering (First Nations People)
- Barriers to Volunteering (People With Disability)
- Inclusive Volunteering Program flyer
- Inclusive Volunteering Resources for Organisations
- Practical tools for being more inclusive
- Introduction to volunteering for newly arrived migrants PowerPoint presentation
- Tip sheet on involving volunteers from migrant backgrounds
Innovation in Volunteering
Co-Design Resources
Phase 1: Planning
Phase 2: Discovery
Phase 3: Sensemaking
Phase 4: Testing and Prototyping
Phase 5: Implementation
Volunteer Strategy Resources
Research and Reports
- The Great Reset: Volunteering in Tasmania post-COVID-19
- Leading and Managing in Tasmania’s Volunteer Sector Volunteer
- Snapshot of Volunteering in Tasmania
- Concerns for the Future of Volunteering in Tasmania
- Ensuring the Future of Volunteering
- State of Volunteering 2019 – Summary
- Environmental Scan Report
- Essential Services Delivered by Volunteers
- Online accessibility survey results
Leading Mental Health and Wellbeing in Volunteer Workforces
- Mentally Healthy Workplaces guide
- Mental Health Project resource kit
- Workshop 1 Leading Mental Health and Wellbeing – Looking at Ourselves PowerPoint
- Workshop 2 Leading Mental Health and Wellbeing – Looking at Others PowerPoint
- Workshop 3 Leading Mental Health and Wellbeing – The Organisational Perspective PowerPoint
National Resources
- Acknowledging Volunteers
- Continuous Improvement
- Developing Volunteer Roles
- Effective Reporting for Volunteer Programs
- Engaging Volunteers
- Giving Feedback to Volunteers
- Interviewing Volunteers
- Managing Complaints
- Orientating and Onboarding Volunteers
- Policies and Procedures
- Receiving Volunteer Feedback
- Recruiting Volunteers
- Resolving Conflict and Difficult Conversations
- Reviewing Volunteer Roles
- Selecting Volunteers
- Understanding Organisation and Management Structures
- Volunteer Motivations and Barriers
- Volunteer Reference Checks
- Volunteer Training and Development
- Youth Volunteering
- Volunteer Recruitment
Child and Youth Safe Organisations
- Child Safe Organisations – eLearning
- Engaging and working with youth guide
- Screening Checks Guide
- Working with Vulnerable People registration
- Office of the Independent Regulator, Tasmania
- Child and Youth Safe Organisations Framework, Department of Justice Tasmanian Government
- What can my organisation do now to prepare for the Child and Youth Safe Organisations Framework?
- Child and Youth Safe Standards
- Tell Someone, Tasmanian Government
- Strong Families Safe Kids, Tasmanian Government
- National Office for Child Safety, Australian Government
- Child Safe Organisations, Commissioner for Children and Young People Tasmania
- Child Safe Organisations, Australian Human Rights Commission
- Convention on the Rights of the Child, United Nations
Let’s Talk Cultural Inclusion in Volunteering
Cultural Inclusion
Download the Video Discussion Guide to kickstart conversations about the videos and how your organisation can ensure you are welcoming a diverse and inclusive team.
Quick Links
- National Knowledge Base
- Australian Sports Commission – Sport Volunteer Resource Hub
- Australian Human Rights Commission
- Ask Away! Videos and Discussion Guide | Tasmania Dept of Health
- Centre for Cultural Diversity in Ageing
- Justice Connect’s National Volunteering Guide
- Justice Connect – Engaging and working with youth volunteers guide
- 26TEN What is Plain English?
- Inclusive Service Standards and Resources
- Institute of Community Directors Australia | Policy bank
- Migrant Talent Connector
- Not special needs | Down Syndrome Day video
- Screening checks guide Tasmania
- Volunteering in Aged Care
- Working with Vulnerable People Registration
- WorkSafe Tasmania: Managing Volunteers in your workplace
