Standard 6

Volunteer safety and wellbeing is protected.

The health, safety and wellbeing of volunteers is protected and volunteers understand their rights and responsibilities.

6.1 Effective working relationships with employees, and between volunteers, are facilitated.

6.2 Organisations and groups meet their legal and ethical obligations to protect volunteers from harm.

6.3 Processes are in place to protect the health, safety and wellbeing of volunteers in their capacity as volunteers, including relevant insurances.

6.4 Volunteers understand and have access to complaints procedures.

6.5 Complaints, concerns and safety incidents are analysed to identify causes and inform continuous improvement.